How quickly will I get a response?
We typically respond within 24 hours on business days. For urgent technical issues, we aim to reply within a few hours during office hours.
Get in Touch
Have a question or feedback? We would love to hear from you.
Send us a message
Contact Information
support@resimatch.ai
Response Time
We typically respond within 24 hours
Office Hours
Monday through Friday, 9am to 6pm ET
Frequently Asked Questions
Do you offer phone support?
We currently provide support via email only. This lets us give thoughtful, detailed responses to every inquiry. Enterprise customers on the Premium plan receive priority support.
I found a bug. How should I report it?
Select "Technical Support" as the subject and describe what you were doing, what you expected to happen, and what happened instead. Screenshots or screen recordings are always helpful.